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Instagram Export Errors and Fixes

If your Instagram analyzer result looks wrong, use this troubleshooting guide to quickly diagnose and fix ZIP, JSON, and parsing problems.

Top reasons analysis fails

Most failures come from HTML exports, incomplete ZIP packages, corrupted downloads, or missing follower and following JSON arrays.

Quick fix checklist

When to retry with a new export

If the current ZIP still fails after format checks, request a new export and compare folder contents before uploading again.

Related Tools and Guides

FAQ

Why does it say no JSON files found?

Your ZIP likely contains HTML export or wrong folder data. Use JSON export from Instagram settings.

Why are counts zero?

Follower and following arrays may be missing or empty in your export. Re-request full export scope.

Can a large ZIP fail on mobile?

Yes. Large files may process slowly on mobile due to memory limits.