If you need help with your Instagram ZIP export analysis, send an email to support@trackunfollowers.com. We handle parser errors, upload issues, feature requests, and collaboration inquiries.
Support Topics We Handle
- ZIP file upload or processing errors
- Missing followers or following data in your export
- CSV generation and download problems
- Questions about stored uploads and admin access
- SEO and partnership opportunities
How to Send a Useful Bug Report
Include your page URL, browser, device type, and the exact error message. If possible, mention whether your Instagram export was generated in JSON and whether the file was modified before upload.
Fast Self-Service Links
Before contacting support, check these guides to solve common issues quickly.